Ever wonder what happened to customer service? I bet you have, I know I have. Actually, there is a lot of good people out in the world. The trouble is we tend to remember the negative over the positive. There is no denying that service has changed. The business model behind some of the Big Box stores is volume based over quality.

Even if not always, we are all guilty of being influenced by price on occasion. My experience, when I price shop, the service is sub par and the purchased item is disappointing.

The end result is we have a lingering memory of bad service and buyer remorse.

If it's the purchase of a new TV or Car it's bad enough, your home is unacceptable. In short, choose an agent you like and buy the best house you can afford.